FAQ'S

1. What is SHREADS?

SHREADS is a contemporary apparel brand focused on premium fabrics, refined silhouettes, and thoughtfully designed elements. Each piece is crafted to balance comfort, quality, and modern aesthetics.

2. How do I place an order?

You can place an order directly through our website by selecting your preferred product, size, and completing the checkout process. Once your order is confirmed, you will receive an order confirmation via email.

3. What payment methods do you accept?

We accept all major payment methods supported by Shopify, including:

  • Credit & Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Other secure online payment options available at checkout

4. Do you ship across India?

Yes, we currently ship across India. Any updates regarding international shipping will be communicated on our website.

5. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor your delivery status.

6. What is your return or exchange policy?

At present, SHREADS does not offer returns or exchanges, except in cases where the product is received damaged or defective.
Any such issue must be reported within 12 hours of delivery, along with clear images or videos for verification.

7. What if I receive a damaged or incorrect product?

If you receive a damaged, defective, or incorrect product, please contact us within 12 hours of delivery with supporting proof. Approved cases may be resolved through store credit.

8. How do I choose the right size?

Each product page includes a detailed Size Guide with measurements in inches and centimeters. We recommend checking the size chart carefully before placing your order, as sizes may vary by fit.

9. Are the colors shown on the website accurate?

We strive to display product colors as accurately as possible. However, slight variations may occur due to screen settings, lighting, or photography.

10. How can I contact SHREADS?

For any questions or support, you can reach us at:

Email: support@shreadslife.com
Website: www.shreadslife.com